Suprema Privacy Policy

Suprema Inc. (the “Company" or “us”), in compliance with applicable Korean and international laws and regulations, has established and released this Privacy Policy to protect your personal data and properly respond to any complaints regarding their personal data.

Article 1. Personal data we collect

Article 2. How do we collect your data?

Article 3. How will we use your data?

Article 4. How long are we going to keep your data?

Article 5. Provision of your personal data to a third party

Article 6. Entrustment and international transfer of your personal data

Article 7. What are your data protection rights and how to enforce them?

Article 8. About cookies, types of cookies we use, and how to refuse them

Article 9. How do we destroy your personal data?

Article 10. How do we protect your personal data?

Article 11. How to contact our Data Protection Officer?

Article 12. Privacy policies of other websites

Article 13. Updates or changes to our Privacy Policy

Article 1. Personal data we collect

We collect the following personal data:


< Personal information collected from the Company’s website in Korean >

Personal Information
Sales and technical support Required: Name, E-mail, Country, Company, Telephone number
Request after-sales service Required: Name, E-mail, Company, Telephone number
Registration to participate in an event Required: Name, E-mail, Country, Company
Optional: Position
Purchases by phone/technical support/after-sales services Required: Customer name, Company, Contact details, E-mail


< Personal Data collected from our websites in English/German/French/Spanish/Japanese >

Personal Information
Contact Us Required: Full Name, E-mail, Country, Company, Telephone
Become a Channel Partner
Become a Technical Partner
Required: Company information: Complete company name, Date of establishment, Total number of employees, Country, Legal address, Website, Telephone, Fax
Contact information: Full name, Job title, Email, Telephone
Where to buy Required: Email, Full Name, Company
Events (Book a meeting) Required: Name, Email, Country, Company
Optional: Position


< Personal Data collected offline, e.g. at exhibitions >

Personal Information
Participant information Required: E-mail, Name, Company, Division
Optional: Telephone number, Job title


< Personal data collected from the technical training website >

Personal Information
Technical training services Required: Name, Family name, E-mail, ID, Password, Company, Country

Article 2. How do we collect your data?

We collect your data when:

- You enter your personal data on websites;

- Through tools for collecting generated information (e.g. connection logs, cookies, etc.);

- When you directly provide your personal data offline such as at exhibitions; or

- Via mail, phone calls, fax, etc. when you inquire or consult regarding our services

Article 3. How will we use your data?

We collect and use your personal data for the purposes set out below. We solely use the collected personal data for the following purposes only. In the event of any changes to such purposes, we will take the necessary measures required by laws, including obtaining your prior consent.

Purposes
Provide services

- Process Users’ inquiries;

- Provide information and notices to Users;

- Transmit contents;

- Provide technical training services for our employees; and

- To provide guidance on event reservations

Marketing and advertising

- Provide notices via TM, SMS, DM, E-mails, Push e-mails, etc.;

- Provide promotional information; and

- Use for market research, customer satisfaction surveys, product/service research and development, track login frequencies, and analyze customer statistics

Article 4. How long are we going to keep your data?

Unless required by applicable laws, we promptly destroy personal data after achieving the purposes for which it was collected.

We will retain personal data collected upon your consent for an agreed period.

If you wish to withdraw your consent, please contact our data protection division (privacy@suprema.co.kr)) or the website management team (marketing@suprema.co.kr). Your requests will be processed immediately upon verifying your identity.

Once a user agrees to use of personal data for marketing purposes, we will retain the user’s personal data until the user cancels the subscription


In the event that applicable laws require the personal data to be retained, we may keep your information for a certain period of time as stipulated in applicable laws as follows:

Retention period Applicable laws
1) Personal data relating to the use of services: 3 months Protection of Communications Secrets Act
2) Records on labeling and advertising: 6 months Act on Consumer Protection in Electronic Commerce
3) Records regarding contracts or subscription cancellation: 5 years
4) Records on payment and supply of goods: 5 years
5) Records on consumer inquiries, responses to claims, or settlement of disputes: 3 years

Article 5. Provision of your personal data to a third party

Unless we acquire your prior consent or otherwise required by applicable laws, we do not, in any case provide your personal data to a third party.

Article 6. Entrustment and international transfer of your personal data

We entrust the processing of personal data to external entities in order to provide more convenient and improved services for you. The entrusted entities only manage infrastructure operation, but do not access to your personal data.

Entrusted Entity Contact Entrusted task Entrusted Personal Information Location of entrusted entity Date of entrustment and method Personal information retention and usage period
Salesforce.com privacy@salesforce.com DM mailing E-mail, Name, Country, Company, Telephone number Japan Via the network upon Users’ entering personal information on websites transfer via network after Users provide personal information offline Until Users request to cancel DM subscriptions or delete personal information
Amazon Web Services Inc. aws-korea-privacy@amazon.com Provision of services and storage of personal data Seoul
epignosis privacy@talentlms.com Name, Family name, E-mail, ID, Password, Company, Country Spain Until the user withdraws from the membership or requests the deletion of user information.

We manage and supervise the entrusted entities to ensure that the entrusted entities process personal data solely for the entrusted tasks, take technical and administrative security measures, and comply with applicable laws relating to personal data.


In the event that details of entrusted tasks or entrusted entities change, we will promptly disclose such information under Article 11 of this Privacy Policy.

Article 7. What are your data protection rights, and how to enforce them?

(1) You can at any time exercise the following rights pertaining to the protection of personal data:

1. Your right to request access to personal data:

You have the right to request we for copies of their personal data.

2. Your right to request correction of errors

You have the right to request that we correct any information the user believes is inaccurate. You also have the right to request we to complete information the User believe is incomplete.

3. Your right to request deletion of personal data

You have the right to request that we erase the User’s personal data, under certain conditions.

4. Your right to request suspension of processing personal data

You have the right to request that we restrict the processing of the User’s personal data, under certain conditions.

5. Your right to oppose our processing of your personal data

You have the right to object to our processing of the User’s personal data, under certain conditions.

6. The right to data portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. However, the applicable law may provide otherwise depending on which country you live in, in which case our policy may change accordingly.


(2) The rights set forth above may be exercised in writing or by telephone, e-mail or fax, etc., and we will take action immediately upon identity verification.

In principle, we do not collect personal data of users under the age of 16. We will delete personal data of Users once it is notified that the User is under 16. However, the applicable law may provide otherwise depending on which country you live in, in which case our policy may change accordingly.

Article 8. About cookies, types of cookies we use, and how to refuse them

We use cookies to store and retrieve your information from time to time to provide relevant and useful services to you.


(1) What are Cookies?

Cookies are small text files that the servers running our website send to your computers and are stored on your computer hard disks.


(2) Types of cookies used by us

Functionality — we use these cookies so we can recognize the You on our website and remember the User’s previously selected preferences. These could include the language preference and location of the User. A mix of first-party and third-party cookies are used.


For more details, please visit our Cookie Policy Page: https://www.supremainc.com/en/util/email-reject.asp


(3) How to reject cookies

You can choose whether or not to accept cookies, provided, however, that we shall not be held accountable for any issues or limitations in using services caused by disabling cookies.

- You can either accept all cookies, confirm each time, or reject all cookies from your web browser settings

- How to enable/disable cookies (for Internet Explorer)

  • ① Select [Internet Options] from the [Tools] menu
  • ② Click on [Privacy]
  • ③ Click on [Advanced]
  • ④ Select to enable/disable

To learn more about our use of cookies, please see the Cookie Policy

Article 9. How do we destroy your personal data

Once the purposes for which personal data is being processed are achieved, we promptly destroy said personal data by default. Procedure and method of destruction are as follows:

  • 1) Procedure

    Once the purposes have been achieved, the personal data you entered will be either destroyed immediately or after being stored for a certain period of time in a separate database (separate documents if the information is on paper) as required by internal policies or applicable laws. Personal data transferred to the database will not be used for any other purpose unless required by law.

  • 2) Method of destroying personal data

    The information in the form of electronic files will be deleted using technical methods that prevent records from being recovered. Personal data printed on paper will be either shredded or incinerated.

Article 10. How do we protect your personal data?

We take technical, administrative, and physical measures necessary for ensuring security as follows:

  • 1) Administrative measures

    We establish and implement an internal management plan, and train personnel regarding the protection of personal data

  • 2) Technical measures

    We manage rights to access to personal data processing systems, install access control systems, encrypt security programs, and other necessary measures

  • 3) Physical measures

    We control access to computer rooms

Article 11. How to contact our Data Protection Officer

In order to protect your personal data and respond to complaints regarding personal data, we have appointed a Data Protection Officer and the relevant division as follows:

1) Data Protection Officer

  • Name : Park Chang-sun
  • Title : Head of Division
  • Contact information : 031-710-2450 / cspark@suprema.co.kr

2) Data Protection Division

You can contact the Data Protection Officer or the division for any inquiries on personal data protection and complaints while using Company services. We will promptly respond to and process inquiries from You.

Article 12. Privacy policies of other websites

Our Company website may contain links to other websites. Our Privacy Policy applies only to our services, so if you click on a link to another website, you should read their privacy policy.

Article 13. Updates or changes to our Privacy Policy

Any changes will be effective 7 days after we post the revised Privacy Policy in this section on our website.

Any significant changes to your rights, including changes to collection and use of personal data and provision of personal data to third parties, will be notified at least 30 days in advance.

  • 1) Announcement Date: May 25, 2021
  • 2) Effective Date: June 1, 2021

Link to previous Privacy Policy documents

- Privacy Policy v3.0
- Privacy Policy v2.0
- Privacy Policy v1.0

How can we help you?

Please fill in the form below and we will get back to you shortly.

If you are looking for technical support, please click the button below.

Technical Supportchevron_right
Your E-mail *
Full Name *
Country *
Company *
Telephone *
Submit

Thank you.

Your inquiry has been successfully submitted.

We will get back to you shortly.

Your E-mail: partner@gmail.com